Improving and empowering state tax administration
Improving and empowering state tax administration


Hands typing on a computer.

Empowering the Communication of Best Practices and Knowledge

Registering for Communities

Industry, Academia, FTA Members

To subscribe to communities, log-in to the FTA Member Portal and select All Communities on the Communities menu.  From there you can manage all of your community preferences.

If you are interested in an community and do not see it on your available lists page, please contact us.

If you do not have a account, you can request one at the FTA member portal.

Public and Members-Only Communities

FTA operates a number of communities for the benefit of members and select public groups.  All communities are moderated for appropriate use.  Communities are designed to allow for the communication and proliferation of best practices and knowledge among tax administration staff within defined subject areas.

FTA provides member-only communities on the following topics (public communities are indicated below).  The email address of the community is the list’s name  Full email addresses are listed below.

Open to Public

Industry, academia subject experts

Motor Fuel | [email protected]  (Requires FTA portal account and approval to join)

Modern Office: Businesswoman sitting at her desk working on a laptop computer.


Limited to member revenue/tax agency employees. You must be registered for a list to send a message.
Community / e-List
List Address
ACH Update
[email protected]
alcohol@[email protected]
[email protected]
[email protected]
Communication Professionals
[email protected]
Customer Experience
[email protected]
[email protected]
[email protected]
[email protected]
(Requires approval to join, only open to commissioners/agency heads and select directors/deputies)
[email protected]
IRS Extract
[email protected]
[email protected]
[email protected]
Operations Leaders
[email protected]
(Requires approval to join)
Property Tax Administration
[email protected]
[email protected]
(Requires approval to join)
[email protected]
Taxpayer Advocates
[email protected]
[email protected]
[email protected]
(Requires approval to join)
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Using the Communities

Sending a message

To send a message to an community, you may send an email from your registered email address (your Username) to the list’s short name at the email address [email protected].  Contact [email protected] if you experience any issues using the e-list system.

Accessing archived conversations

Previous e-list conversations from December 12, 2015 forward will be available via archive soon.  NOTE: You must be signed-in to view the community archive).

Contribute to the knowledge of others!

We hope that you will employ these communities as resources to answer your own questions about issues within other states, and contribute to the knowledge of others by participating freely in responding to questions from others. 

Please note: communities should not be used to exchange sensitive taxpayer information.

FTA (and the entire tax administration community) appreciates your participation. Please use this resource, as all will benefit!

Frequently Asked Questions

It will be very helpful to everyone if you (1) make your subject line as descriptive as possible; and (2) remember to include your name and agency at the end of the message. Otherwise, in some e-mail systems, it can be nearly impossible to figure out who sent the message. (Phone numbers are also helpful).

If you need assistance, please send a message to [email protected] for assistance.

Any state revenue/tax agency employee of an FTA Member with a account may join the communities as outlined above. If you don’t have an account at, email [email protected].

Login to your account and manage your communities on your My Communities page.